Privacy Policy

Sun Trucking & Materials (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (sun-trucking.com), contact us, request services, or interact with us through any other means, including text messaging.

By using our website, requesting a quote, scheduling services, or opting in to receive communications from us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information you provide directly:

• Name, company name, and job title
• Phone number (including mobile numbers)
• Email address
• Physical address or job site location
• Billing and payment information (when applicable)
• Project details, material requirements, and service preferences
• Any other information you voluntarily submit through forms, emails, phone calls, or text messages

Information collected automatically:

• IP address, browser type, device information, and operating system
• Pages visited, time spent on pages, referring URLs, and clickstream data
• Cookies, web beacons, and similar tracking technologies

Information from third parties:

• Publicly available business information
• Information provided by payment processors or service partners (when necessary to fulfill services)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to quote requests and provide hauling, material delivery, and related services
• To schedule, coordinate, and communicate about deliveries and projects
• To process payments and maintain business records
• To send transactional and service-related communications (including text messages)
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our rights
• For internal business purposes such as analytics, security, and fraud prevention

3. Text Messaging (SMS) Policy

When you provide your mobile number and consent to receive text messages from Sun Trucking & Materials, we use your mobile number to send you service-related communications including delivery status updates, quote confirmations and pricing details, scheduling and appointment reminders, and coordination regarding your hauling or material delivery projects. The following terms apply:

• Non-Sharing of Mobile Numbers: We will never share, sell, rent, or disclose your mobile phone number to any third party for their own marketing or promotional purposes. Your mobile number is used solely by Sun Trucking & Materials to send the messages you have requested or consented to receive.
• Message Frequency: Message frequency varies. You may receive up to several messages per week related to quote requests, delivery scheduling and updates, appointment or service reminders, and other project-related notifications. The exact number of messages you receive will depend on your interactions with us and the status of your active deliveries or projects.
• Language: All text messages are sent in English.
• Message and Data Rates: Message and data rates may apply. Sun Trucking & Materials does not charge for the text messages we send, but your mobile carrier’s standard messaging and data rates may apply depending on your wireless plan. Message and data rates may apply.
• Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. After you send “STOP,” we will send you a confirmation message and will no longer send you text messages. For help, reply HELP or contact us at (407) 588-8188 or info@suntrucking.com.
• Data Collection: We collect your mobile phone number, wireless carrier, and your affirmative consent to receive text messages when you voluntarily provide this information through our website, quote request forms, or by initiating contact with us for services.
• Use of Messaging Data: We use your mobile number and messaging data solely to deliver service-related communications, including delivery status updates, quote confirmations, scheduling and appointment reminders, and project coordination. We do not use your messaging data for marketing or promotional purposes beyond the services you have requested.
• Retention: We retain your mobile phone number and messaging consent data for as long as necessary to provide the requested services, fulfill our business and legal obligations, and maintain accurate business records. When you opt out, we will stop sending messages but may retain your information as needed to honor your opt-out request and comply with applicable legal requirements.

Consent to receive text messages is not a condition of purchasing any goods or services.

SMS / Text Messaging — Employees, Contractors & Truckers

Sun Trucking may collect mobile phone numbers from employees, independent contractors, and truckers during the hiring or onboarding process for the purpose of sending work-related text messages. These messages may include job assignments, delivery schedules, dispatch updates, safety notices, and other operational communications related to services performed for or on behalf of Sun Trucking.

By providing your mobile number and agreeing to receive text messages, you consent to receive recurring SMS messages from Sun Trucking. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP.

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party vendors who perform services on our behalf (such as website hosting, payment processing, email or SMS delivery platforms, and analytics providers). These parties are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: When required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Sun Trucking & Materials, our customers, or others.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, in which case your information may be transferred as part of the transaction.
• With Your Consent: When you have given us explicit permission to share your information.

As stated above, we do not share mobile numbers with third parties for their marketing purposes.

5. Cookies and Tracking Technologies

We and our service providers may use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve site performance and user experience

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and applicable legal requirements.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal exceptions)
• Opt out of certain communications (including text messages by replying STOP)
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below. We will respond to verified requests in accordance with applicable law.

9. No Sale or Sharing of Mobile Data

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Your mobile information is used solely to deliver service-related communications as authorized by you and required to fulfill our hauling and delivery operations.

10. Children’s Privacy

Our services are directed to businesses and adults. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: